Frequently Asked Questions



How do I place an order?

Orders can be placed on The Gnome Lady online store.

Unfortunately we are unable to accommodate WhatsApp, Facebook, phone and

e-mail orders.


When will I receive my order?

All gnomes are quality handcrafted and made to order from scratch.

Once payment is received, you should have your gnomes within:

We Change the time frame as we move into sseason.The time frame is shown when checking out on the shipping page.

Working days exclude weekends and public holidays.


When is peak?

Our peak season starts in July and ends in December.



I have another question. Can you help me?

Of course. Please e-mail us on thegnomeladycpt@gmail.com so that our friendly team can assist you.